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1. What is Your Company Name?
Sabzimarket.pk is an online vegetable store dedicated to providing fresh, clean, and high-quality vegetables to customers in Karachi. Unlike some growers who use sewage water, we cultivate our vegetables using only fresh and clean water.
2. Where are you currently delivering?
We are currently delivering in select areas of Karachi. As we grow, we plan to expand our delivery service to cover the entire city.
3. How can I contact SabziMarket.pk?
You can contact us through our website’s contact form, via email at info@sabzimarket.pk, or by phone at 0332-0000566. We are also active on social media, where you can reach out to us.
4. How do I place an order?
To place an order, visit our website, browse our selection of vegetables, add your desired items to the cart, and proceed to checkout. Follow the instructions to complete your order.
5. Is there a minimum order amount?
Yes, there is a minimum order amount of 500 for delivery. This ensures that we can efficiently manage our deliveries and provide the best service to our customers.
6. What are your delivery charges?
We offer free delivery for all orders, regardless of your location within our current service areas. Enjoy the convenience of having fresh vegetables delivered to your doorstep without any additional cost.
7. When will my order be delivered?
We aim to deliver your order within one hour from the time you place it. Delivery times may vary based on your location and order volume.
8. Can I schedule a delivery for a specific time?
Yes, you can choose a preferred delivery time slot during the checkout process. We will do our best to accommodate your request.
9. How do you ensure the quality of your vegetables?
We grow our vegetables using fresh and clean water, adhering to strict quality control measures. Our produce is regularly monitored and tested to meet high standards of safety and freshness.
10. What measures do you take to ensure the safety of your vegetables?
We follow best practices in agricultural techniques and maintain hygienic conditions throughout the growing and harvesting processes. Our vegetables are free from contaminants commonly found in produce grown with sewage water.
11. Are your vegetables organic?
While we focus on using fresh and clean water, we are working towards obtaining organic certification. We currently use sustainable farming practices to ensure the best quality for our customers.
12. What is your return policy?
Due to the perishable nature of our products, we do not accept returns. However, if you receive a damaged or incorrect product, please contact us within 24 hours of delivery for a resolution.
13. How can I get a refund for a damaged or incorrect product?
If you receive a damaged or incorrect product, please contact our customer service team at info@sabzimarket.pk or 0332-0000566 within 24 hours of delivery. We will review your request and, if approved, issue a refund to your original payment method.
14. When do you plan to expand your service area to the entire Karachi?
We are working diligently to expand our service area and plan to cover the entire Karachi in the near future. Stay tuned for updates on our website and social media channels.
15. Will you be offering any new products in the future?
Yes, we are continually working to expand our product range. Follow us on social media and subscribe to our newsletter to stay informed about new products and services.